> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supported.tech/llms.txt
> Use this file to discover all available pages before exploring further.

# Supported.tech documentation

> Build, launch and improve customer-facing AI agents across voice and messaging.

# Build the agent. Connect the work. Launch with confidence.

Supported.tech helps you turn a clearly described customer job into a working agent across phone, chat, WhatsApp, SMS and social DMs. Use these guides to configure the agent, connect approved systems, test real situations and keep people within reach when judgment is needed.

<CardGroup cols={2}>
  <Card title="Start with the essentials" icon="sparkles" href="/getting-started/core-concepts">
    Understand agents, instructions, voices, knowledge and approved actions.
  </Card>

  <Card title="Build an AI agent" icon="robot" href="/ai-assistants/what-is-ai-assistant">
    Create the agent, define its behavior and choose the right model and voice.
  </Card>

  <Card title="Connect phone and messaging" icon="messages" href="/phone-numbers/types">
    Set up numbers, inbound and outbound calls, SMS and WhatsApp.
  </Card>

  <Card title="Automate the next action" icon="wand-magic-sparkles" href="/automation-platform/introduction">
    Connect calendars, CRMs, commerce systems, APIs and other approved tools.
  </Card>

  <Card title="Understand plans and usage" icon="calculator" href="/pricing/overview">
    Compare Explore and Supported+, then see how voice and messaging are billed.
  </Card>

  <Card title="Build with the API" icon="code" href="/api-reference/introduction">
    Use API keys, endpoints and webhooks for a custom implementation.
  </Card>
</CardGroup>

## A good first launch

<Steps>
  <Step title="Describe one job">
    Choose a complete customer outcome—not an entire department. State what starts the job, which systems may be used and what a successful result looks like.
  </Step>

  <Step title="Set the boundaries">
    Add approved knowledge, permissions, escalation rules and the situations that must go to a person.
  </Step>

  <Step title="Test the difficult paths">
    Try missing information, interruptions, unavailable inventory, failed actions and human handoff before going live.
  </Step>

  <Step title="Launch, observe and improve">
    Review conversations, actions and outcomes together. Keep what works and correct what does not.
  </Step>
</Steps>

<Note>
  Need a hand? <a href="https://www.supported.tech/contact">Contact Supported.tech</a> and tell us what you want the customer to be able to get done.
</Note>